Nano Gold

Radiance, Refresh, Rejuvenation

Term & Conditions

Terms & Conditions

1. Registration

The Distributor ID cannot be changed once the application is submitted. Registration done by existing ALANA Distributor here will be void and all transactions done will be transferred to the existing registered ID. Distributor will be given an ID after successful registration to make product(s) order at HQ / Branch / Online.

2. ABV-points Policy

ABV points will be given to the Distributor under ALANA Royalty Programme. You can earn ABV points from your product(s) order according to ALANA Marketing Plan. Distributors are to keep monthly maintenance to be entitled for ALANA Royalty Programme.

3. Duration

This Contract shall become effective on the date first written above and shall continue in effect for a period of ONE (1) year. Distributor shall have the option to renew this Contract for an additional ONE (1) year period by continue to make product(s) order.

4. Termination

Take notice that the Distributor has the right to rescind the Contract before the expiry of the cooling-off period, that is, before the end of the period of ten working days commencing on the day after the date of the making of this Contract by giving a notice in writing. Upon cancellation the Distributor will be refunded of the payment specified above and the said Distributor is only allowed to rejoin ALANA after six (6) months effective from the cancellation date. ALANA may terminate this Contract and reserves the rights to take any course of action deemed appropriate by ALANA against the Distributor for any non-compliance, breach and violation of any of the terms of this Contract.

5. Limitation of Liability

ALANA will not be liable for any loss or damages howsoever arising in any event and use of ALANA website, or any other materials, resources or services provided, even if ALANA have been advised of the possibility of such damages in advance, and all such damages are expressly excluded.

6. Disclaimer

The contents on ALANA website have not been reviewed by the Authority. The products are by no means, at any time, to be a recommendation or legal advice from ALANA. ALANA website is solely for informational purposes only. Professional consultation is advised before taking any actions based on the information here. No reproduction of any parts of this publication is allowed without ALANA’s permission.

7. Product(s) Order

You may make product(s) order online or walk-in at ALANA HQ or Branch.

8. Payments

Payments can either be made via Credit/Debit Card, Online banking, e-Wallet or Cash (for walk-in to ALANA HQ or Branch).

9. Delivery/Shipping

After the Distributor placed an order on ALANA’ official website, ALANA will bill the Distributor by issuing an invoice. Upon the full payment made by the Distributor, the Distributor then can either collect the Product(s) at ALANA’ HQ or the Product(s) will be delivered to the address provided by the Distributor at the option of the Distributor when placing the order.

10. Data Protection

Your personal information may be used for internal operation, research, marketing, customer service and other purposes. All personal data may be disclosed to, shared with or accessed by 3rd parties as required or permitted by law in the course of business purposes, but solely to provide specific service as ALANA may from time to time use 3rd parties to provide certain services. ALANA prioritises to safeguard your personal data in our custody and control against unauthorised access, processing, collection, use, disclosure, duplicating, modification, or deletion except by the relevant parties to provide or notify you of services.

11. Circumstances Beyond ALANA’s Reasonable Control

Best efforts will be put by ALANA to perform the obligations under the Agreement but ALANA will not be held responsible for delays or failure to perform if such is caused by any circumstances beyond ALANA’s reasonable control.

12. Governing Law

This Agreement is an agreement under the laws of Malaysia and for all purposes shall be governed by and construed in accordance with the laws of Malaysia.

13. Defined Terms



Contract / Agreement

All ALANA’s website(s), policies, Distributor’s Agreement, Marketing Plan, Terms & Conditions and Rules & Regulations.




A person or company who has applied and whose application has been accepted by ALANA.


An order placed in accordance to the terms and conditions.


Any ALANA’s product(s) which ALANA agree to supply to the Distributor on the terms and conditions.


Bonus Value to calculate bonus pay-out.

Working Day

Any working days in Malaysia, other than public holidays.

14. Acknowledgement and Acceptance of Agreement

The Distributor agrees to accept and comply with the Terms and Conditions by using or accessing to ALANA’s website and ALANA reserves the rights to terminate any Distributor’s access to ALANA’s website without notice. This Agreement constitutes the entire agreement between the User and ALANA which supersedes any other conflicting documents or understandings. No joint venture, partnership, employment or agency relationship exists between the Distributor and ALANA.

15. Amendments

ALANA shall be entitled at its sole and absolute discretion to amend this Contract, operational procedures without any prior notice and explanation to the Distributor.

16. Legal Notices

ALANA do not convey any legal notice through ALANA’s website.

17. Privacy

ALANA commits to maintain the confidentiality and security of your personal information which is in the possession and control of ALANA according to the Malaysia Data Protection Law. ALANA does not make any representation or warranty on the Internet.

18. Indemnification

The Distributor agrees to defend, indemnify and hold harmless ALANA, its directors, officers, employees and agents from and against, and to reimburse ALANA with respect to, any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses of every nature whatsoever incurred by ALANA by reason of or arising out of or in connection with any of the breach, infringement or illegal acts of the Distributor.

19. Language

In the event of doubt as to the true meaning concerning ALANA’s Terms & Conditions, or any part thereof in relation to its translated versions, the English version shall prevail.